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Feel free to reach out with any questions you may have, whether they relate to our products, order processing and delivery, returns and refunds, or any other matter – we're here to assist.
Get answers to all your questions you might have.
Have questions about products, orders, returns, or anything else? Our support team is available from 09:00 to 21:00 IST, Monday to Saturday, ready to assist!
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Certainly! At Label Lust, we're committed to delivering the same irresistible product you see in our pictures. While there may be slight variations due to screen settings and lighting, we take pride in offering high-quality, comfortable, and durable lingerie that lives up to your expectations. If you ever have questions, our customer support team is here to help. Your satisfaction is our priority. Thank you for choosing Label Lust for your lingerie needs.
How can I return an item?
Thank you for reaching out regarding our return policy. To initiate a return, please get in touch with us directly through our customer support channels. Returns are accepted within a strict window of 7 days from the date of delivery. Please note that only completely unused products are eligible for returns. Our team will guide you through the process and ensure your return is handled smoothly. We appreciate your understanding and look forward to assisting you with your return.
Will you restock items indicated as “out of stock?”
Yes, we do restock items that are marked as 'out of stock.' However, please note that there is no fixed timeframe for restocking. If you have a specific item in mind that you'd like to purchase, please feel free to email us with your request, and we'll do our best to procure it for you. Your satisfaction is important to us, and we'll make every effort to ensure you can get the items you desire.
Where can I ship my order?
At present, we are exclusively shipping within India. However, we have exciting plans to expand our services and offer international deliveries in the near future. Stay tuned for updates on our international shipping availability!
